We are looking for leaders, innovators, creators, and ambitious builders to join our talented team. This role is responsible for ongoing development of key system functionality and security to increase the efficacy and efficiency of our platform, and to ensure that our build is scalable, continuously learning, and flexible
Collaborate with clients to understand their business requirements and translate them into technical solutions
Provide technical guidance and best practices to clients and internal teams
Troubleshoot and resolve complex technological issues
Stay up-to-date with the latest services, features, and best practices
Document architectural designs, configurations, and deployment procedures
Lead P&L and capital budgeting and forecasting exercises informed by historical results, future indicators and feedback from operators.
Ability to work independently and as part of a team
Provide support and training for operational business leaders to build business acumen and accountability
Bonus: in-depth business operations knowledge a plus
Senior Manager, Client Delivery
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We are looking for senior client delivery / client success individuals who care deeply about providing the best possible solutions to our client base. Applicants should possess strong knowledge of business operational best practices, and also familiarity with systematizing and configuring software solutions.
Manage the full life cycle of client projects
Executive-level communication, both internal and customer-facing, and ability to present technical and business solutions to executive leadership
Perform hands-on project work, including analysis, design, process engineering, and change management, as needed by the project
Support the evaluation and resolution of project issues and scope changes throughout the project phases
Manage client engagements in a matrixed fast-paced environment, including core aspects required to successfully plan, forecast, manage and report
Lead cross-functional delivery teams to deliver impactful business outcomes
Be Involved in setting strategic direction to establish near-term goals for area of responsibility
Provide technology-enabled solutions to complex business problems for area(s) of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives
Data Solutions Architect – Data Science
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This is a key role in the Cooper solution . You will work with a team of passionate data management and analysis experts who are focused on designing solutions related to improving next generation learning and awareness from operational systems. This key role and the team will collaborate closely with product, engineering, and other cross-functional teams to deliver cutting-edge platforms and solutions.
Build data science solutions across large sets of data
Gather requirements from stakeholders to design and implement innovative solutions
Ensure data accuracy, integrity, and availability, and establish mechanisms for ongoing monitoring and data quality improvement
Design and implement processes and methodologies to capture, document, and organize knowledge from various sources within the organization
Develop a self-service data-discovery model
Establish mechanisms for efficient and effective knowledge acquisition, including knowledge capture templates, taxonomies, and metadata standards
Collaborate with subject matter experts to develop guidelines and best practices for knowledge documentation and organization
Collaborate with internal stakeholders, including knowledge management teams
