Security atCooper

At Cooper.ai, we take the security and confidentiality of our customers' data seriously. Our platform is built with enterprise-grade security and privacy controls at every level.

Data Encryption

• All data is encrypted in transit (TLS 1.2+) and at rest (AES-256).
• Credentials and API keys are stored using secure hashing and key management practices.

Access Controls

• Role-based access control (RBAC) and least-privilege principles govern access to customer data.
• All production access is logged, monitored, and requires multi-factor authentication.

Infrastructure & Monitoring

• Hosted on secure, industry-standard cloud infrastructure (e.g., AWS, Azure, or GCP).
• Continuous monitoring for vulnerabilities, intrusion attempts, and system performance.

Compliance & Audits

• We align with SOC 2 Type II and ISO 27001 frameworks for information security management.
• We undergo regular third-party audits and penetration testing.

Data Privacy

• Cooper.ai does not use customer data to train public or general AI models.
• Customer data is logically isolated and retained only as long as necessary to deliver contracted services.

Incident Response

• We maintain a formal Incident Response Plan to detect, contain, and remediate security events promptly.
• Clients are notified of any data breaches in accordance with applicable laws.

Responsible Disclosure

We welcome security researchers to report vulnerabilities responsibly. If you believe you've found a security issue, please emailinfo@cooper.ai.